RecordDetails

Electronic customer relationship management / Jerry Fjermestad, Nicholas C. Romano, editors.

Call Number

658.812 E385

Publication

Armonk, N.Y. ; London : M.E. Sharpe, c2006.

Description

xiii, 210 p.: ill. ; 26 cm.


Call number: ‪658.812 ‪E385
other author: ‪Fjermestad, Jerry.
other author: ‪Romano, Nicholas.
Title: ‪Electronic customer relationship management / ‪Jerry Fjermestad, Nicholas C. Romano, editors.
Publisher: ‪Armonk, N.Y. ; ‪London : ‪M.E. Sharpe, ‪c2006.
Description: ‪xiii, 210 p.: ‪ill. ; ‪26 cm.
Subject: ‪Customer relations -- ‪Management.
Other Subject: ‪Electronic commerce.
ISBN: ‪0765613271 (hbk.)
Other ISBN: ‪9780765613271