Refine Your Search
Book List
226
-
The architect's handbook of professional practice : update 2005 / edited by Joseph A. Demkin.
- 720.68 A6732
- Wiley,
- c2005.
- Hoboken, N.J. :
-
Service-ability : create a customer centric culture and gain competitive advantage / Kevin Robson.
- 658.812 R6671
- Robson, Kevin
- Wiley,
- c2013.
- Chichester, U.K. :
-
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D.N. Prabhakar Murthy.
- 658.473 K9697
- Kurvinen, Matti,
- Wiley,
- [2016] ©2016
- Hoboken, New Jersey :
-
Flip the funnel : how to use existing customers to gain new ones / Joseph Jaffe.
- 658.872 J232
- Jaffe, Joseph, 1970-
- Wiley,
- c2010.
- Hoboken, N.J. :
-
Service management and marketing : a customer relationship management approach / Christian Gronroos.
- 658.8
- Gronroos, Christian, 1947-
- Wiley,
- c2000.
- Chichester ; New York :
-
Aptamers in bioanalysis / edited by Marco Mascini.
- 572.85 A655
- Wiley,
- c2009.
- Oxford :
-
The statistical analysis of failure time data / J. D. Kalbfleisch, R. L. Prentice.
- 519.3 K142
- Kalbfleisch, J. D.,
- Wiley,
- New York :
-
No thanks, I'm just looking : sales techniques for turning shoppers into buyers / Harry J. Friedman.
- 658.812 F9112
- Friedman, Harry J.
- Wiley,
- c2012.
- Hoboken, N.J. :
-
Financial institution advantage and the optimization of information processing / Sean C. Keenan.
- 332.10285 K264
- Keenan, Sean C.,
- Wiley,
- [2015] ©2015
- Hoboken, New Jersey :
-
Marketplace lending, financial analysis, and the future of credit : integration, profitability and risk management / Ioannis Akkizidis, Manuel Stagars.
- 332.7 A3155
- Akkizidis, Ioannis S.
- Wiley,
- 2016.
- Chichester :