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Human resource strategy : formulation, implementation, and impact / Peter Bamberger, Ilan Meshoulam.
- 658.3
- Bamberger, Peter.
- Sage Publications,
- c2000.
- Thousand Oaks, Calif. :
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New service development : creating memorable experiences / editors, James A. Fitzsimmons & Mona J. Fitzsimmons.
- 658.812
- Sage Publications,
- c2000.
- Thousand Oaks, Calif. :
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Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.
- 658
- Sage Publications,
- c2000.
- Thousand Oaks :