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Development of digital libraries : an American perspective / edited by Deanna B. Marcum ; foreword by Kakugyo S. Chiku.
- 025.00285 D4893
- Greenwood Press,
- 2001.
- Westport, Conn. :
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Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.
- 025.52
- Hernon, Peter.
- American Library Association,
- 2001.
- Chicago :