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Fundamentals of selling : customers for life through service / Charles M. Futrell.
- 658.85 F9961 2008
- Futrell, Charles.
- McGraw-Hill/Irwin,
- c2008.
- Boston, Mass. :
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Transforming the bottom line : managing performance with the real numbers / Tony Hope and Jeremy Hope.
- 658.4036 H7911
- Hope, Tony, 1945-
- Harvard Business School Press,
- c1996.
- Boston, Mass. :