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Book List
26
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Measuring and managing patient satisfaction / William J. Krowinski and Steven R. Steiber.
- 362.1068 K939 1996
- Krowinski, William J.
- American Hospital Pub.,
- c1996.
- Chicago, Ill. :
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Dictionary of marketing terms / contributors, Paul F. Anderson ... [et al.] ; editor, Peter D. Bennett.
- 658.8003 D5544 1988
- American Marketing Association,
- c1988.
- Chicago, Ill. :
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Adaptive technology for the Internet : making electronic resources accessible to all / Barbara T. Mates ; with contributions by Doug Wakefield and Judith Dixon.
- 027.663
- Mates, Barbara T.
- American Library Association,
- 1999.
- Chicago, Ill. :
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Future-driven library marketing / Darlene E. Weingand.
- 021.7 W4237f
- Weingand, Darlene E.,
- American Library Association,
- Chicago, Ill. :
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Music / Sally Morgan and Pauline Lalor.
- 780.23 M8471
- Morgan, Sally, 1957-
- Heinemann Library,
- c2001.
- Chicago, Ill. :
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Great escapes / Charlotte Guillain.
- 355.1296 G957
- Guillain, Charlotte,
- Heinemann Library,
- Chicago, Ill. :