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Book List
79
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Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman.
- 025.5 H558 2010
- Hernon, Peter.
- American Library Association,
- 2010.
- Chicago :
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What they don't teach you in library school / Elisabeth Doucett.
- 020.23 D728
- Doucett, Elisabeth.
- American Library Association,
- 2011.
- Chicago :
-
New steps to service : common-sense advice for the school library media specialist / Ann M. Wasman.
- 025.1978 W3199
- Wasman, Ann,
- American Library Association,
- Chicago :
-
Fundamentals of collection development and management / Peggy Johnson.
- 025.21 J661 2009
- Johnson, Peggy, 1948-
- American Library Association,
- 2009.
- Chicago :
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The whole library handbook 3 : current data, professional advice, and curiosa about libraries and library sciences / compiled by George M. Eberhart.
- 020.973 E162
- Eberhart, George M.
- American Library Association,
- 2000.
- Chicago : London :
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Give 'em what they want! : managing the public's library / the Baltimore County Public Library's Blue Ribbon Committee.
- 025.1974 G5391
- American Library Association,
- Chicago ; London :
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Fundamentals of library supervision / Joan Giesecke and Beth McNeil.
- 023.9 G455 2010
- Giesecke, Joan.
- American Library Association,
- 2010.
- Chicago :
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Powerful public relations : a how-to guide for libraries / Rashelle S. Karp, editor.
- 021.70973 P8879
- American Library Association,
- Chicago :
-
Books, babies, and libraries : serving infants, toddlers, their parents & caregivers / by Ellin Greene.
- 027.625 G7991
- Greene, Ellin, 1927-
- American Library Association,
- Chicago :
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Managing and analyzing your collection : a practical guide for small libraries and school media centers / Carol A. Doll, Pamela Petrick Barron.
- 025.210973 D6651
- Doll, Carol Ann, 1949-
- American Library Association,
- Chicago :