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2
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Terms of engagement : new ways of leading and changing organizations / Richard H. Axelrod ; [foreword by Peter Block].
- 658.406 A969 2010
- Axelrod, Richard H., 1943-
- Berrett-Koehler Publishers,
- c2010.
- San Francisco, CA :
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Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
- 658.812
- Barlow, Janelle, 1943-
- Berrett-Koehler,
- c2000.
- San Francisco, CA :