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2
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The healing manager : how to build quality relationships & productive cultures at work / William Lundin & Kathleen Lundin.
- 658.4095
- Lundin, William, 1923-
- Berrett-Koehler,
- c1993.
- San Francisco, CA. :
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Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
- 658.812
- Barlow, Janelle, 1943-
- Berrett-Koehler,
- c2000.
- San Francisco, CA :