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3
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Services marketing management / Peter Mudie and Angela Pirrie.
- 658.8 M945 2006
- Mudie, Peter.
- Elsevier/Butterworth-Heinemann,
- c2006.
- Amsterdam :
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A climate of success : creating the right organization climate for high performance / Roderic Gray.
- 302.35 G7781
- Gray, Roderic.
- Elsevier/Butterworth-Heinemann,
- 2007.
- Amsterdam :
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The multichannel challenge : integrating customer experiences for profit / Hugh Wilson, Rod Street and Lindsay Bruce.
- 658.87 W7462
- Wilson, Hugh, 1962-
- Elsevier/Butterworth-Heinemann,
- c2008
- Amsterdam :