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Continuing professional development-- preparing for new roles in libraries : a voyage of discovery : Sixth World Conference on Continuing Professional Development and Workplace Learning for the Library and Information Professions / edited by Paul Genoni and Graham Walton.
- 020.7 W92711c
- World Conference on Continuing Professional Development and Workplace Learning for the Library and Information Professions (6th : Oslo, Norway : 2005)
- K.G. Saur,
- 2005.
- München :
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E-learning for management and marketing in libraries = E-formation pour le marketing et le management des bibliothèques / edité par/edited by Daisy McAdam.
- 025.19 I111
- IFLA Satellite Meeting (2003 : Geneva, Switzerland)
- K.G. Saur,
- 2005.
- München :
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The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004 / edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard.
- 021.7 V819
- Saur,
- 2005.
- München :