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Operations management : planning and control of operations and operating resources / Richard J. Schonberger.
- 658.5 S3712
- Schonberger, Richard.
- Business Publications,
- 1981.
- Plano, Tex. :
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Operations management : improving customer service / Richard J. Schonberger, Edward M. Knod, Jr.
- 658.5
- Schonberger, Richard.
- Irwin,
- c1991.
- Homewood, IL :