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In the land of difficult people : 24 timeless tales reveal how to tame beasts at work / Terrence L. Gargiulo and Gini Graham Scott ; illustrations by Ron Dias.
- 650.13 G2319
- Gargiulo, Terrence L.,
- AMACOM,
- [2008] ©2008
- New York, NY :
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Knock your socks off service recovery / Ron Zemke, Chip R. Bell.
- 658.812 Z53
- Zemke, Ron,
- AMACOM,
- New York :
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Fundamentals of project management : developing core competencies to help outperform the competition / James P. Lewis.
- 658.404 L6731f 2002
- Lewis, James P., 1941-
- AMACOM,
- c2002.
- New York :