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Customer satisfaction measurement and management : using the voice of the customer / by Earl Naumann, Kathleen Giel.
- 658.812
- Naumann, Earl, 1946-
- Thomson Executive Press,
- c1995.
- Cincinnati, Ohio :
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My good night devotions : 45 devotional stories for little ones / written by Susan L. Lingo ; illustrated by Kathy Parks.
- 242.62 L7555
- Lingo, Susan L.,
- Standard Pub.,
- Cincinnati, Ohio :
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My good night Bible : 45 bedtime Bible stories for little ones / stories retold by Susan L. Lingo ; illustrated by Kathy Parks.
- 220.9505 L7555
- Lingo, Susan L.,
- Standard Publishing,
- Cincinnati, Ohio :